The Process


The process starts with us getting to know you! If you are ready to take the next steps in booking your trip, simply fill out the Trip Request Form below. Your trip will be completely customized to you, so we want to get to know your travel style, preferences, and personal interests. Within 48 hours we will be in contact to schedule a time to talk more in depth about the details of your trip


After we have gotten to know you and believe that our services will be a good match for you, we will request payment of our planning fee. Once we receive payment, we will begin researching and designing your dream trip. We will take the information you provided to create a proposal which includes accommodation, transportation, activities, etc. The proposal will include a day to day itinerary with a clear list of inclusions and exclusions as well as information on the hotels and activities we have picked for you. Details regarding deposit and final payment will also be included. We will take your feedback and work with you to refine the proposal until it is exactly what you envision.


Once we have finalized the itinerary and you have accepted the quote, we will book each component of your trip. During this time we will notify you of cancelation policies and deposit due dates. We will work to secure you complimentary upgrades to ensure that you are getting VIP treatment on your trip.


Pack your bags, it’s time to go! Approximately 7-10 days prior to departure we will deliver your final itinerary and travel documents. We will be available throughout the duration of your trip if you need us. We hope you enjoy your vacation that was created just for you! Tag us @stonehilltravel, and do not hesitate to reach out!

If you have any questions feel free to email and we will be happy to help!